CHILD SAFETY POLICY - NeighborConnector^TM

Effective Date: April, 2026

1. Introduction

We are committed to creating a safe and secure environment for all users of our application. Protecting children and preventing misuse of the platform is a top priority. This Child Safety Policy outlines the standards, practices, and measures we take to safeguard minors.

2. Age Restrictions

• The app is intended for users aged 13 years and above.
• Users under the age of 18 are considered minors and must use the platform under parental or guardian supervision.
• We do not knowingly allow children under 13 to create accounts or use our services.

3. Prohibited Content and Behavior

We strictly prohibit:

• Any form of child sexual abuse material (CSAM)
• Grooming, exploitation, or inappropriate interaction with minors
• Harassment, bullying, or harmful communication directed at minors
• Sharing personal information of minors without consent

Any violation will result in immediate account suspension and may be reported to relevant authorities.

4. User-Generated Content Monitoring

Since the app allows users to:

• Create groups (circles)
• Post requests (e.g., home help, rides, etc.)
• Communicate via chats

We implement:

• Content moderation systems (automated and manual)
• Reporting mechanisms for users to flag inappropriate content
• Review processes to take swift action on reported content

5. Reporting and Safety Tools

• Users can report inappropriate posts, messages, or users directly within the app.
• All reports are reviewed promptly, and necessary action is taken.

6. Data Protection for Minors

We take extra precautions when handling data related to minors:

• Minimal data collection
• No sharing of personal data with third parties without consent
• Secure storage and encryption of user information

7. Parental Guidance

We encourage parents and guardians to:

• Monitor their child's activity on the app
• Educate children about online safety
• Report any suspicious behavior immediately

8. Enforcement and Compliance

We comply with applicable child protection laws and regulations.

In cases involving serious violations, we may:

• Suspend or permanently ban accounts
• Report users to law enforcement authorities

9. Updates to This Policy

We may update this Child Safety Policy from time to time. Users will be notified of significant changes.

10. Contact Us

If you have concerns regarding child safety on our platform, please contact us at:

info@communitycarehousing.org or (720) 260-2600